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Privacy policy

Read our full privacy policy and learn how we protect your data

Richard avatar
Written by Richard
Updated over a week ago

Our privacy policy explains what data we collect, how we use it, and how we protect it. This article summarizes the key points, but you can read the full legal document at quickfix.ai/privacy. We're committed to transparency and protecting your privacy.


What data we collect

We collect the minimum amount of data needed to provide the service:

  • Your email address when you create an account

  • Your subscription plan and payment status (handled by Stripe)

  • How much of your daily limit you've used

  • Which devices are signed in to your account

  • Basic device information like browser type and operating system

  • Approximate location based on IP address

We don't collect or store the content you're replying to or the replies the AI generates for you. That data is processed temporarily and immediately deleted.

Good to know: When you delete your account, we delete all your personal information within 30 days, except for financial records required by law for tax purposes.

How we use your data

We use your data only to provide and improve the Quickfix AI service:

  • Your email to send you verification codes, receipts, and important account updates

  • Usage data to enforce daily limits and prevent abuse

  • Device information to manage your active sessions and enforce device limits

  • Payment information (through Stripe) to process subscriptions

  • Anonymous usage patterns to understand how people use Quickfix and improve features

We never sell your data to third parties. We don't use your data for advertising or marketing outside of Quickfix AI. We don't share your personal information with anyone except service providers we need to run the service.

Third-party services we use

Quickfix AI works with trusted service providers to operate. All these companies have strong privacy policies and security certifications. You can read more about how they handle data in our Data Processing Agreement at quickfix.ai/dpa.

Your privacy rights

You have full control over your data:

  • Access your data anytime from your account dashboard

  • Update or correct your information in account settings

  • Export your data by contacting us through in-app chat

  • Delete your account and all associated data permanently

  • Opt out of optional data collection like analytics

If you're in the EU, you have additional rights under GDPR including the right to data portability, the right to restrict processing, and the right to object to certain uses of your data.

How we protect your data

We use industry-standard security measures to protect your information:

  • All data is encrypted in transit using HTTPS

  • Sensitive data is encrypted at rest on our servers

  • We use secure session management with automatic expiration

  • Our servers are hosted in secure data centers with 24/7 monitoring

  • We regularly review and update our security practices

While no system is 100% secure, we take security seriously and continuously work to protect your data from unauthorized access, loss, or misuse.

Changes to this policy

We may update our privacy policy from time to time to reflect changes in how we operate or legal requirements. When we make significant changes, we'll notify you by email and update the "Last Updated" date on the policy.

You can always find the current version at quickfix.ai/privacy. We encourage you to review it periodically to stay informed about how we protect your information.

Full privacy policy

This article provides a summary of our privacy practices. For the complete legal details, read the full privacy policy at quickfix.ai/privacy.

If you have questions about our privacy policy or how we handle your data, contact us through the in-app chat at app.quickfix.ai.

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